Contact
Write to us
We reply within 3 business days, Monday to Friday, Mexico City time.
So we can help you quickly
- Write from your account email.
- If your message is about a song, include its MUS-XXXXXX seal.
- If it is about a charge, tell us the date and the amount.
- If something failed, tell us what you expected and what happened.
If you are here about a refund, the refund policy explains it: if you don't like your song, write to us within 7 days; 1 refund per account.
MUSAI Song · Mexico City, Mexico